Program Evaluation Basics for Non-Profit Organizations

September 13, 2018 @ 9:30 am – 12:30 pm
Hotel on North
297 North St
Pittsfield, MA 01201
Liana Toscanini

Presented by the UMass Donahue Institute Applied Research and Program Evaluation Group (ARPE)

This workshop provides an overview of program evaluation approaches that non-profit organizations can use to obtain stakeholder feedback, improve program implementation, and assess the impact of their work.

Through a series of real-world case examples and hands-on activities participants will be able to:

  • Identify if your organization is ready for program evaluation
  • Identify evaluation approaches that may be best suited to your organization’s needs
  • Discuss leading practices in the 3 key phases of evaluation (developing research questions, data collection and an approach to data analysis)

About the Presenters

The UMass Donahue Institute Applied Research and Program Evaluation Group (ARPE) began providing evaluation services to organizations in 1981. Our team enables organizations to make data-driven decisions to enhance program quality and capacity. ARPE promotes utilization-focused designs with strong formative (i.e., process and fidelity) and summative (i.e., outcome and efficacy) components. Our operational philosophy reflects an understanding of the evaluator’s role as a partner positioned to support program success through timely feedback that informs program implementation and outcomes. We offer a client-centered approach to designing and implementing evaluations.

Dr. Penny Brierley-Bowers, Director of Applied Research and Program Evaluation, is a psychologist and certified project management professional with over 25 years of experience developing, operating, and evaluating health and human service programs. She has a deep understanding of health and human services program, policy, and operations. Her recent work focuses on evaluating state and federal behavioral health, intellectual and developmental disabilities, and long term care systems to promote effective and efficient programs. Dr. Brierley-Bowers has presented internationally and nationally as well as authored numerous journal articles, white papers, and reports.

Jennifer Gordon, Senior Research and Operations Manager, is a research professional with 20 years of experience leading the design, management, and implementation of a portfolio of applied research, program evaluation, and public policy projects. Her work has a strong focus on K-12 education reform and improvement initiatives including work at the local, state, and regional levels. Her areas of expertise include logic modeling, research design, and project management. She has extensive experience integrating quantitative and qualitative data including student assessments, activity logs, surveys, and interviews. Ms. Gordon has authored numerous reports presenting research results and surfacing key findings to support her clients’ program development efforts and help them demonstrate the impact of their work.

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